Looking for an alternative to Front?
Re:amaze is the right choice.
Discover why businesses are switching to Re:amaze from Front.
- Re:amaze Inbox handles email, social media, live chat, SMS, and VOIP conversations.
- Chatbots, automated proactive messages, and trainable customer Intents included at no additional cost.
- Build your help center FAQ in Re:amaze too!
- Simple, customizable, and flexible pricing options with lifetime grandfathering.
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Front limits you on the number of inboxes.
Re:amaze’s Shared Inbox does not.
Join thousands of businesses who use Re:amaze by creating a 100% free account!
Over 500 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce.
Re:amaze is the winner of G2 Crowd’s Top Performer Award 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100.
Sign up for a demo and get a free copy of our book:
Customer Service Handbook
A Guide to Great Teams and Cultures Interviews with Stripe, Twilio, Eventbrite and much more!
Easy to understand pricing means you get more for your buck.
Re:amaze’s Basic Plan starts at just $20 per team member per month and includes tons of features such as unlimited email inboxes, social integrations, 3rd party integrations, live chat, chatbots, automated messaging and much more.
In addition, you can contact our team to customize the features to your heart’s content.
- Pay per team member per month
- Pay by conversational volume
- Grandfathered forever
- Upgrade or downgrade whenever
- Bulk discounts for teams and special organizations
- No hidden fees and no contracts
High performance and high productivity inbox designed to help you succeed.
Supporting multiple channels is only as good as your ability to manage conversations. Re:amaze’s multi-channel shared inbox is designed for productivity as well as capability.
Bring your emails, Facebook Page, Facebook Messenger, Facebook Business, Instagram, Twitter, WhatsApp, SMS, and VOIP accounts to a single dashboard.
Boost productivity through auto assigments, round robin workload balancing, private notes, workflow automation, and much more!
Integrated customer data means less time spent shuffling through different apps.
Synchronize customer data across the board
Data through a 3rd party app? Manually add data? Sync data through our API? Create a custom data module? Yes...
Visualize what customers are doing in app and on site
Help customers more efficiently and more effectively by seeing exactly where they are, what they’re doing, and what they have in their shopping cart.
Packed with awesome team features
Work better together with Re:amaze. See what other agents are working on, when they’re online, what customers are typing before they reply, and access vital events as they happen in Re:amaze.
Live chat should be more than just live chat. Re:amaze makes it possible.
Powerful live chat designed for the modern customer
Re:amaze Chat works both as an inbound communications tool as well as an outbound messaging automation tool. Show off your social media accounts and your FAQ to better assist customers.
Re:amaze Cues is the best way to boost engagement
Need to message customers that exhibit certain behavior? Would you like to automatically offer onboarding help? How about scheduling a demo? Re:amaze Cues can automatically engage customers so you don’t have to.
Chatbots can help around the clock
Turn on Re:amaze’s FAQ and Order Bot to answer commonly asked questions instantly. Or, train Re:amaze to understand specific messages and create your own automated responses!
Your help center integrated deeply with your Re:amaze helpdesk.
Send articles via quick replies or inserted links
Promote your help center content through inserted and predrafted quick replies.
Embed a native help center for your web app or site
Drop in a Re:amaze embedded FAQ for seamless self service support.
Launch chat with help center front and center
Customers love to search for their own answers. Use Re:amaze FAQ to help them educate themselves.
Help center under your domain
Create a fully standalone help center FAQ with custom HTML and CSS.
Packed with powerful third party integrations so you and your team can feel right at home.
Install as many apps as you need
Re:amaze does not limit or charge you for integrations. Use as many or as few as you want.
Satisfaction surveys available
Gather real time feedback from customers when you’ve successfully helped them. Review satisfaction rates in Re:amaze reporting.
Google Analytics integration built in
See how your customer service is driving revenue for your business. Customizable Google Analytics views works out of the box with Re:amaze events!
Track your article performance in Google Analytics with a unique tracking ID.
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