Is the return process free? Our return process is free of charge as long as you're within 30 days from your initial purchase date. Related articles What items are returnable? How long will it take for my order to ship? I placed my order and forgot to use my promo code, can you help me? How soon will I get my refund? What if my items arrived damaged or I received the wrong item? Comments 0 comments Please sign in to leave a comment.