FAQ

Products & Sizing

• How will I know if Knockaround sunglasses fit my face?
• Which frame style do you recommend for someone with a larger face shape?
• I have a small face. Which frame style should I choose?
• Do you sell sunglasses for Kids?
• Do you offer Gift Cards?
• I tried making custom sunglasses on my own and broke one pair in the process. Can you help?

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Ordering

• Where can I purchase Knockarounds?
• Which forms of payment does Knockaround.com accept?
• Can I update my shipping address?
• Can I make changes to an order once it is placed?
• I placed my order and forgot to use my promo code, can you help me?
• Does Knockaround allow discounts for group sales?

Shipping

• Do you offer free shipping?
• How can I track my order?
• How long will it take for my order to ship?
• What are your shipping charges?
• Do you ship internationally?
• My tracking link hasn’t updated, what can I do?

Returns

• What if my items arrived damaged or I received the wrong item?
• How do I return my items?
• How soon will I get my refund?
• What items are returnable?
• What items are non-returnable?
• Can I return a gift?

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Other Questions

• How do I contact Knockaround sunglasses?
• How can I become a Knockaround brand ambassador?
• Where does the name Knockaround come from?
• Can you hook me up with some stickers?
• ACE ON BASE was printed in the arm of most Knockaround sunglasses from 2008 to 2011. What does ACE ON BASE mean?