FAQ

Products & Sizing

• Which Knockarounds fit my face best? 
• Which Knockaround lenses are best for me?
• How can I take care of my Knockaround shades?
• Do Knockaround shades offer UV protection?
• Are Knockaround sunglasses FDA approved and/or impact resistant?
• Which category do my Knockaround sunglasses fall under?

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Ordering

• Where can I purchase Knockarounds?
• Which forms of payment does Knockaround.com accept?
• Why was my credit card declined?
• Why am I being charged for shipping even though my order is over $50?
• Why haven't I received my confirmation email?
• Can I cancel my order?

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Shipping

• COVID-19 Notice
• How long will it take for my order to ship?
• How can I track my order?
• What are your shipping charges?
• Do you ship internationally?
• Why hasn't my tracking information updated?

Promotions & Coupon Codes

• Refer a friend!
• Do you offer Military discounts?
• Do you offer student discounts?
• I placed my order and forgot to use my promo code, can you help me?

Returns

• What is your return policy?
• How do I return my items?
• How soon will I get my refund?
• Can I return a gift?
• What if my items arrived damaged or I received the wrong item?

Other Questions

• How do I contact Knockaround sunglasses?
• How do I subscribe to your newsletter?
• How can I reset my account password?
• Does Knockaround have an Affiliate Program?
• What should I do if my sunglasses broke?
• Do you offer individual parts for my sunglasses?

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