International Shipping Policy for Knockaround

At Knockaround, we value our international customers and strive to provide a seamless shopping experience for everyone, regardless of their location. We understand that international shipping can sometimes be a complex process, so we have put together this comprehensive guide to answer any questions you may have.

Shipping Timeframe

International shipping times will vary depending on your region and the method selected at checkout. The estimated shipping times will be provided during the checkout process, along with the shipping costs. While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as customs inspections or local holidays may cause slight delays. We appreciate your patience during this process.

Customs Duty Fees and Taxes

Upon checkout, all fees are included in the shipping price so you will not experience any unknown customs fees at delivery/pickup. (Please note - this does not apply to Pre-Orders.)

Conversion Rate Charges

If you are purchasing from outside the United States, it's important to consider any conversion rate charges that your financial institution may impose. These charges are separate from our pricing and are determined by your bank or credit card provider. We recommend contacting your financial institution for more information on their specific policies.

Invoices and Customs Forms

To comply with international shipping regulations, invoices, and customs forms cannot be edited to reflect a different amount than what was paid or to declare a different value. We are required to accurately represent the contents and value of the package. Please note that any attempts to modify these documents may result in delays or complications during the customs clearance process.

Final Sale Policy

All international orders are final sale. Once an order has been placed and shipped, it cannot be canceled or returned. We encourage our international customers to carefully review their orders before completing the purchase.

Contact Us

If you have any further questions or concerns regarding international shipping, our dedicated customer support team is here to assist you. Please feel free to contact us and we will respond to your inquiry as soon as possible.

At Knockaround, we are committed to providing a positive shopping experience for all our customers, no matter where they are in the world. Thank you for choosing Knockaround for your clothing and apparel needs.