Returns

  • What Is Your Return Policy?

    We care about your experience with Knockaround which is why we offer free returns within 30 days of your purchase date. Product must be unworn, unused, and undamaged for a full refund and/or exchange. While most of our products are eligible to be returned and/or exchanged, the following items are...

  • How Do I Return My Items?

    Just head over to our Return Center here to get started. Enter your email or order number to begin the process. Once your return is authorized, you will receive instructions and a pre-paid shipping label to return your items back to Knockaround HQ. You will also instantly receive a store credit ...

  • How Soon Will I Get My Refund?

    Once we have received and inspected your items you will get your refund within 2 - 5 business days. If you have additional questions regarding a refund, feel free to contact us here.

  • Can I Return a Gift?

    Yes! If you received a Knockaround product as a gift and wish to exchange it for a different size and/or color, please visit our return center here. You will need the original order number to initiate this. You can send your unwanted items back to Knockaround and receive store credit to pick out ...

  • What If My Items Arrived Damaged or I Received the Wrong Item?

    If your items arrived damaged or you received an incorrect item, please contact our Customer Support Team here. You do not need to initiate a return in the Returns Center for the damaged or incorrect items. *Defective Replacements* We will offer a single replacement for a pair of sunglasses wi...

  • What is Knockarounds Warranty?

    We offer free returns within 30 days of your purchase date. The product must be unworn, unused, and undamaged for a full refund and/or exchange. While most of our products are eligible to be returned and/or exchanged, some items are marked as final sale and cannot be returned or exchanged. When ...

  • What is the Warranty on Product From Third Party Retailers?

    If you are experiencing a defect with your sunglasses and they were purchased from a third party retailer (ex. REI, West Marine, Dicks Sporting Goods, Academy etc.), we ask that you first try to find a solution with the retailer you purchased from. We partner with some amazing retailers who usual...