What's the warranty policy on third party retailer purchases?

Purchases from our Authorized Retailers

Head to our Contact Page with the following and we'll take it from there:

  • A copy of your receipt (paper or digital)
  • Your shipping address
  • Photos for documentation (defect, front, inside arm showing style)

If your order was placed through our Canada website (www.knockaround.ca), please reach out directly to our Canada Customer Service Team here: https://www.knockaround.ca/contact. They’ll be able to best assist you.

Aug 21, 2025

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