Ordering

• Can I Cancel/Modify My Order or Change My Address?

  How To Cancel or Modify an Order with Knockaround If you find yourself needing to cancel or modify an order with Knockaround, don't worry. We understand that sometimes plans change or mistakes happen. In this article, we will guide you through the process of canceling an order or requesting an a...

• Why Haven't I Received My Confirmation Email?

  If you placed an order and have not received your confirmation email, there’s a chance it could have ended up in your spam folder. If the email did, in fact, end up in your spam folder, make sure to mark it as 'not spam' in order to receive future order updates. If you can't locate the order con...

• What Forms of Payment Does Knockaround.com Accept?

  We accept most major credit cards and debit cards, as well as Paypal, Amazon Pay, Apple Pay, Google Pay, and Afterpay. If you have any further questions, feel free to contact us here.

• Why Was My Credit Card Declined?

  Typically, when a transaction is declined, it's because the billing address provided did not match the billing address of the payment method being used. Other common issues are zip codes, expiration dates and CCV/security codes. Please make sure that the payment information entered at check out m...

• Where can I Purchase Knockarounds?

  You can buy our shades online by visiting our website here. We are also are available in some select stores across the globe. Just head over to our Store Locator to find a physical store near you. If you have any further questions, feel free to contact us here.

• What is your Price Adjustment Policy?

  Does Knockaround do Price Adjustments? If you placed an order and have since seen the price change, you have 24 hours after you place your order to request a price adjustment. Please note that most of our site-wide sales are date specific and cannot be combined with other discount codes / promoti...