How To Cancel an Order
To cancel your order, it is important to act quickly. As soon as you realize that you need to cancel your order, please contact our Customer Support Team here. By reaching out to our team promptly, we will do our best to cancel your order before it ships out.
When contacting our Customer Support Team, make sure to select Cancellation as your topic. This will help us prioritize your request and ensure a swift resolution.
Please note that if your order has already been shipped, we will be unable to cancel it but you can initiate a free return at www.returns.knockaround.com .
Please be aware that once a shipment leaves our warehouse, it cannot be canceled. Therefore, it is essential to contact our team as soon as possible if you need to make any changes.
How to Request Address Change
If you need to make changes to your order or update the shipping address, please follow these steps:
- Contact our Customer Support Team here.
- Select the Address Change topic to indicate your specific request.
- Confirm the updated shipping address