Welcome to Our Help Site

• Can I Cancel/Modify My Order or Change My Address?
• Why Haven't I Received My Confirmation Email?
• What Forms of Payment Does Knockaround.com Accept?
• Why Was My Credit Card Declined?
• Where can I Purchase Knockarounds?
• What is your Price Adjustment Policy?

• Questions About Lenses?
• Frame Size Measurements and Dimensions (Small to Large)
• What is VLT Percentage and the Lens Tint Colors of Your Sunglasses?
• Which Knockarounds Fit My Face Best?
• How Can I Take Care of My Knockaround Shades?
• Screw Replacements & Lens Replacements
• Are Knockaround Sunglasses FDA Approved And/Or Impact Resistant?

See all articles in Products & Sizing →

• Placing An Order
• Processing / Shipping Times & Information
• Prescription Lens Information
• Troubleshooting Issues
• Warranty / Return Policy
• Other Frequently Asked Questions

• Shipping Times? (Domestic)
• Do You Ship International?
• How Can I Track My Order?
• Can I Update My Shipping Address?
• What Are Your Shipping Charges?
• Holiday Shipping Times?

• What Is Your Return Policy?
• How Do I Return My Items?
• How Soon Will I Get My Refund?
• Can I Return a Gift?
• What If My Items Arrived Damaged or I Received the Wrong Item?
• What is Knockarounds Warranty?
• What is the Warranty on Product From Third Party Retailers?

• Introduction to Knockaround Rewards Points
• Introduction to Discount Codes, Coupons & Promotions
• How Do I Redeem My Points? (My Rewards Points Are Not Applying)
• I Have Multiple Knockaround Accounts. Can I Transfer Points from One Account to Another?
• I Don't See the Rewards Points From My Recent Purchase In My Account, Why is that?
• I Just Referred a Friend. When Will I Get My Points?
• Do You Offer Military or First Responder Discounts?

• Does Knockaround Offer Wholesale?
• Does Knockaround Have an Affiliate Program?
• Do You Offer Individual Parts for My Sunglasses or Goggles?
• How Can I Login/Reset My Account Password?
• How Can I Unsubscribe from You Email Newsletter?
• How Do I Subscribe to Your Newsletter?
• How to Recycle Knockaround Packaging

See all articles in Other Questions →