Welcome to Our Help Site

• Returns, Exchanges, and Warranty
• Extended Holiday Season Returns & Exchanges Guide
• Order arrived damaged | Received the wrong Item?
• Can I Return a Gift?
• Can I include multiple returns in the same package?
• BOGO & B2G1 (Buy one get one & Buy two get one) Policy

• What is the Lifetime Warranty?
• What's the warranty policy on third party retailer purchases?

• Do You Offer Replacement Lenses?
• What Should I Do If My Sunglasses Break?

• Can I Cancel/Modify My Order or Change My Address?

• Questions About Lenses?
• Frame Size Measurements and Dimensions (Small to Large)
• What is VLT Percentage and the Lens Tint Colors of Your Sunglasses?
• Which Knockarounds Fit My Face Best?
• How Can I Take Care of My Knockaround Shades?
• Are Knockaround Sunglasses FDA Approved And/Or Impact Resistant?
• Do Knockaround Shades Offer UV Protection?

See all articles in Products & Sizing →

• Shipping Times
• International Shipping
• How Can I Track My Order?
• What Are Your Shipping Charges?

• Introduction to Knockaround Rewards Points
• Introduction to Discount Codes, Coupons & Promotions
• Do You Offer Military or First Responder Discounts?
• Rewards Loyalty Program Terms & Conditions

• Placing An Order
• Processing / Shipping Times & Information
• Prescription Lens Information
• Troubleshooting Issues
• Warranty / Return Policy
• Other Frequently Asked Questions

• What Forms of Payment Does Knockaround.com Accept?
• Where can I Purchase Knockarounds?
• Does Knockaround Have an Affiliate Program?
• How Can I Login/Reset My Account Password?
• How Can I Unsubscribe from You Email Newsletter?
• How Do I Subscribe to Your Newsletter?
• Sponsorship & Promotional Requests

See all articles in Other Questions →